Need help with your product? Questions about your order status? Feel free to either give us a call at 1-847-429-9263 (M-F 8AM-5PM CST) or drop us a message here.
FOR WARRANTY CLAIMS, please make sure to include the following to make the process go as smoothly as possible: your shipping address, your item's model number, your serial number, a list of requested part numbers, and a proof of purchase.
Attachments such as proof of purchase PDFs should be emailed as a response to the ticket confirmation sent to your email.
NOTE: we will do our best to resolve all warranty requests in a timely fashion, however due to ongoing supply chain issues, there may be significant/indefinite delays in sourcing certain replacement parts.